Installation Core/Add-ons

Whether you use Joomla or WordPress, we've got you covered. Follow the simple steps below to install JReviews and JReviews Add-ons your site.

While we may keep older versions for download to make it easier for clients to update to newer versions, please make sure you download the most recent version available for new installations. We are currently on JReviews v4.x.

The information below is for new installations of JReviews. There are separate pages for same version updates and major version upgrades

System Requirements
Make sure your server meets all the system requirements before you install JReviews.

Installing on Joomla

Log in to the client area on our site and download the zip package for Joomla and unzip it. Using the Joomla extensions manager on your site install in the following order:

  1. The s2framework zip package
  2. The jreviews zip package

It is not necessary to enable the S2Framework component.

Joomla Installation

On some servers, you may encounter the following error when installing the s2framework package in Joomla.

Installation path does not exist

This issue is related to the server's ulimit setting mentioned in system requirements. If you are not able to make the required change on your server, you can also try the following steps:

  1. Unzip the s2framework_joomla_n.n.n.zip package on your computer.

  2. Upload com_s2framework.zip to the site's /tmp directory using your host's file manager and extract it. This is faster than uploading individual files using ftp. It will extract to a com_s2framework directory

  3. In Joomla, use the install manager Install from Folder option and point it to the tmp/com_s2framework directory. Then click on "Check & Install"

  4. Install plg_s2framework.zip through normal Upload Package File on Joomla

Installing on WordPress

Log in to the client area on our site and download the zip package for WordPress and unzip it. Using the WordPress plugins manager on your site, install in the following order:

  1. The s2framework zip package
  2. The jreviews zip package

Are you migrating from Joomla to WordPress?

While most themes work well out of the work, others may need an override or custom hooks to improve compatiblity. Read more about WordPress Theme Compatibility.

Installing Add-ons

To install Add-ons you need a valid and active subscription. Click JReviews App Store in the JReviews admin dashboard to enter your license key. From there you'll be able to install all Free Add-ons as well as any purchased Paid Add-ons.

Development Site

To access the JReviews App Store you need to enter a valid and active license key. When you do that, the key is automatically associated with your site's domain and cannot be used on a different site. You are able to move domains a few times yourself within the Client Area. If you reach the limit, feel free to contact us for assistance.

You can also access the JReviews App Store in localhost and the following sub-domains of your production domain:

  • demo
  • dev
  • developer
  • sandbox
  • stage
  • staging
  • test
  • testing

If you require a different domain for development purposes, submit a support request to let us know the development domain you want added.

JReviews App Store Not Working

This problem typically happens on localhost installations, but in a few rare cases also on some live hosting environments. The JReviews App Store requires making a connection with our server. All communications are secure and performed using an SSL connection. The problem occurs when the server where JReviews is installed doesn't have an up-to-date CA root certificate bundle.

To fix the problem download an up-to-date CA root certificate bundle from curl.haxx.se

Then set a path to it in php.ini. For example, on Windows:

curl.cainfo=c:\php\cacert.pem