Before requesting a refund
We really pride ourselves in the quality of our products and support service. If you encounter issues or have questions after your purchase please don't hesitate to contact us first so we can help you resolve it.
Which products are refundable
We offer a 30 day money back guarantee on new purchases for all of our products. From time to time we may offer bundles for sale. You can request a refund for the entire bundle, but we don't offer partial refunds for individual products inside the bundle. The refund policy does not apply to support & upgrades renewals.
How to request a refund
We are happy to process a price adjustment for you if we reduce the price of any product that you have ordered from us within seven (7) days from the date that you purchased it. We offer price adjustments only for products purchased at the original price. Each item that you purchase from us is eligible for only one (1) price adjustment. To request a price adjustment, please use our contact form or our support ticket system and provide the order information for the eligible products.